employer cover photo
employer logo
employer logo

Mailgun Technologies

Part of Sinch

Is this your company?

They're okay. . . - Sales Development Representative (SDR) Mailgun Technologies Employee Review

3.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

The culture and people within Mailgun are very friendly, down-to-earth, and willing to help. The PTO and benefits are decent, plus remote work or hybrid if you're close to an office. Each year completed with the company is rewarded with "experiences."

Cons

The pay is below market average and the sales organization has faced limited growth since the acquisition. There are now higher standards to achieve, which makes it nearly impossible for even top performers to advance. In terms of strategy, there is no clear direction and a reluctance to change historically failed tactics. It's also difficult to deny previous criticisms of favoritism and bias. Even when asked for feedback, some leaders patronized and overlooked your contributions if you weren't one of their favorites.

avatar
Mailgun Technologies Response
2y
Hello! Thank you so much for taking the time to share your experience. We strive to provide an always better experience for Sinchers. Regarding the negative part of your experience, we’re thankful that you brought it to our attention. Your input helps us learn and improve! We strive to build a better Sinch every day, so feel free to contact us at peopleexperience@sinch.com to tell us more about your experience.

Explore other reviews about Mailgun Technologies

5.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Mailgun is a great company to work for. There is a great work/life balance, you feel appreciated by leadership, and the work is satisfying. The PTO plan is also amazing.

Cons

It could be that career advancement might be slow, but you have to put in the effort for it.

avatar
Mailgun Technologies Response
1y
Hello! Thank you so much for taking the time to share your experience. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. Sinch is committed to providing valuable development opportunities and fostering a culture of learning and we're sorry to hear you didn't feel that way. Thanks for sharing your experience! Your input helps us identify areas for improvement. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.
3.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product market fit with a strong offering in a competitive niche

Cons

Sales leadership has since changed, but 0% of reps hit quota (and it seemed to be designed this way to underpay reps)

See reviews by: Helpful|Rating|Date|All