Company is new - still working out the kinks - Sales Manager Makeready Employee Review

4.0
Jul 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good pillars in the company

Cons

Corporate hires poor management , bad leaders /leadership on property. All about popularity and not about the actual work you do. Bad leadership, means high turnover. They tend to reward the bad apples, and forget about those hard working folks. Pay outs can be late for bonuses, and goals given months after a quarter closes.

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Makeready Response
6y
We continue to seek and hire highly talented leaders with a strong commitment to culture. However, we do make mistakes and sometimes we are unsuccessful at our hiring strategies; as do most of us as humans – but we make every effort to edit and react swiftly when we do have a misstep. Our goal is to surround our already talented group of strong leaders and team members with like-minded talent and an enthusiasm for hospitality. At Makeready, we have a strong philosophy of not rewarding “bad apples”. In fact, we hire and fire based on alignment of our Guiding Principles which we hold true to on a daily basis. Our processes continue to need improvement and it is a goal we continue to strive for as a leadership team in whole. I am saddened to hear that your experience with Makeready leadership was viewed as “poor management”. However, your feedback helps us continue to improve on both areas you noted. Thank you for taking the time to use Glass Door as a way to give us feedback as we love the opportunity for improvement. If you would like to discuss further, I’m available at cmagrann@makereadyexperience.com Thank you, Christine Magrann Chief Operating Officer, Makeready

Explore other reviews about Makeready

5.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Makeready has been an incredibly rewarding experience, largely due to the exceptional workplace culture. From day one, it was clear that this is a company that genuinely values its people—not just as team members, but as individuals. The leadership team fosters a culture of openness, respect, and collaboration. Communication is transparent, and new ideas are always welcomed, no matter your position or tenure. There’s a strong emphasis on learning and growth, and the support from both peers and leaders makes it easy to thrive professionally. The culture at Makeready is one of inclusion, encouragement, and positivity. It’s inspiring to be part of a workplace that not only talks about Guiding Principles—but lives them every day.

Cons

I do not have anything negative to say about Makeready

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Beautiful collection of hotels Growing company Compensation

Cons

Culture in decline Leadership at the highest level is barely visible Most talented people are thinking of leaving or have left already

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