Bad management style - Line Cook Makeready Employee Review

1.0
Aug 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, friendly staff at lower levels

Cons

Unless you are someone before makeready took over the property, you are completely expendable and most employment from even the best employees is only 6-10 months. They let go of great workers, higher management doesnt foster and cultivate workers, communication is dreadful, leaders of the company pay mean girl type antics and reward kissing up over actual quality work. Hence the quality of the venue goes down due to rotating employees and low standards of managment.

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Makeready Response
6y
Thank you for taking the time to give thoughtful feedback about your experience as a team member at Makeready. We take all comments and candid feedback seriously and will continue to work on efforts to improve communication on our decision-making process, which we strive to be swift on. Hospitality is a fast-moving industry and we rely on word-of-mouth traveling just as fast to our benefit - as we seek to hire and retain great people to bring our special experiences to life. I certainly agree team members are not all replaceable, and I personally depend on it to build the foundation of our company as do the like-minded leaders at home office and the properties beyond. While I am disappointed to receive feedback of what may be viewed as less than stellar, I appreciate and respect the honesty and candid words as well as your time. In the note above it appears you are currently a team member with Makeready. If that is accurate, I am always happy to meet or discuss feedback with any team member, and have an open-door policy. If it would improve your experience with us as team member to discuss further, please reach out to me directly at cmagrann@makereadyexperience.com Thank you, Christine Magrann Chief Operating Officer, Makeready

Explore other reviews about Makeready

5.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Makeready has been an incredibly rewarding experience, largely due to the exceptional workplace culture. From day one, it was clear that this is a company that genuinely values its people—not just as team members, but as individuals. The leadership team fosters a culture of openness, respect, and collaboration. Communication is transparent, and new ideas are always welcomed, no matter your position or tenure. There’s a strong emphasis on learning and growth, and the support from both peers and leaders makes it easy to thrive professionally. The culture at Makeready is one of inclusion, encouragement, and positivity. It’s inspiring to be part of a workplace that not only talks about Guiding Principles—but lives them every day.

Cons

I do not have anything negative to say about Makeready

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Beautiful collection of hotels Growing company Compensation

Cons

Culture in decline Leadership at the highest level is barely visible Most talented people are thinking of leaving or have left already

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