IC Rep - IC Representative Makita Employee Review

1.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

You have complete control over which 70 hours you will work in your week. You can build lots of contacts for finding a less stressful job with better training and support and have a company truck to go to job interviews. You will spend 30% of your time learning how to do reports for all of upper management all while driving all over your state to not be able to come close to the competition. Makita is like a parent whose child brings home a 98 on a test and says " with a little more work you could've made a 100". You will never catch your breath here. Move on.

Cons

IC reps do EVERYTHING. You will be given a truck,tools, and a list and 1 day of "training". They will hand you a list of 100+ businesses with company names and address only and you will have to get your own contacts for manager,outside sales,purchasers,endusers and the lot. You will not have Dealer or User information and will be expected to organize,track and report on EVERY LITTLE detail without a tech platform to support you.

Explore other reviews about Makita

5.0
Dec 14, 2024
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Great team with lots of female members

Cons

Everyone has to wear uniform

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance. - Great teammembers (outside of IT management) - Near market pay. - Good health coverage. - Annual Christmas tool raffle/prizes. - Professional development/e-learning materials are provided. - Working in a beautiful and modern facility (clean and well-kept)

Cons

- Toxic motivation practices by IT management (threats of termination, frequent negative reinforcement, calling out a mistake in a large email group with the intent to embarass the employee rather than addressing it one-on-one, asking other employees their opinion about another employee that is late once what they think about the tardy), - Misleading employees about new opportunities that don't materialize. - Micromanagement practices (reviewing every support incident, reprimanding after a single Teams message sent during a lunch break), - No performance-based raises. - No bonuses (except an $85 gift card annually). - Little-to-no advancement opportunities (layoffs to reduce headcounts were performed in 2023). - Very minimal (almost non-existent) training and sparse knowledge base documentation for new hires. It is mostly sink or swim. - No performance metrics or SLA to determine employee performance. Performance is often measured by emotions and the personal relationship with management.

See reviews by: Helpful|Rating|Date|All