Great Product, Terrible Leadership, Terrible Pay, Horrific Marketing - Sales Representative Makita Employee Review

2.0
Jan 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Best product in the field and it is very respected. Always coming out with new products and technology. Provide a company vehicle and good expense account to work with.

Cons

Where to begin? Horrible leadership from a sales standpoint. The VP sales only cares about Home Depot and doesn't care about the industrial side (the side that made Makita). The VP of the East Coast in charge of sales has ZERO years of sales experience in his career, so you figure out how that works! The pay is horrible and the commission plan is by far the worst of any field, organization, or company in the US. The base salary of a sales rep is anywhere between $15,000 and $20,000 less than the competition. No chance of at bonuses and you would actually have to get your entire district (other sales reps in your area) to hit all of their numbers to fully hit all bonuses! Sad that such a great product is run by uneducated people and have no clue how the US market works or how to attack it.

Explore other reviews about Makita

5.0
Dec 14, 2024
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Great team with lots of female members

Cons

Everyone has to wear uniform

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance. - Great teammembers (outside of IT management) - Near market pay. - Good health coverage. - Annual Christmas tool raffle/prizes. - Professional development/e-learning materials are provided. - Working in a beautiful and modern facility (clean and well-kept)

Cons

- Toxic motivation practices by IT management (threats of termination, frequent negative reinforcement, calling out a mistake in a large email group with the intent to embarass the employee rather than addressing it one-on-one, asking other employees their opinion about another employee that is late once what they think about the tardy), - Misleading employees about new opportunities that don't materialize. - Micromanagement practices (reviewing every support incident, reprimanding after a single Teams message sent during a lunch break), - No performance-based raises. - No bonuses (except an $85 gift card annually). - Little-to-no advancement opportunities (layoffs to reduce headcounts were performed in 2023). - Very minimal (almost non-existent) training and sparse knowledge base documentation for new hires. It is mostly sink or swim. - No performance metrics or SLA to determine employee performance. Performance is often measured by emotions and the personal relationship with management.

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