Just enough to not be significant - National Account Manager Makita Employee Review

2.0
Jun 28, 2025
Recommend
CEO approval
Business Outlook

Pros

GREAT product, some great people, great customer service, wonderful HR team and a good benefit package, nice company car.. again great products with the right leadership could be a real force in the US market

Cons

The compensation is WAY below industry average. The company is structured produce mediocre results. Don’t wanna go too fast so they start paying bonus out at 98%. With a max of 15% of a low base. Add that to the low salary and you can quickly max your income out for the year. You just can’t make much. Interviewed for (3) different roles over the years. First time in 2008 and next in 2019 then 2020. In 12 years the salary was the same. It was significantly less than I made with the direct competitor in 2007. In a third of what I made with a direct competitor prior to interviewing. For the same job. Was told there was opportunities for raises in advancement after on board was told raises or 2 to 3 years with a max of 3% in very few advancement opportunities.

Explore other reviews about Makita

5.0
Dec 14, 2024
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Great team with lots of female members

Cons

Everyone has to wear uniform

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance. - Great teammembers (outside of IT management) - Near market pay. - Good health coverage. - Annual Christmas tool raffle/prizes. - Professional development/e-learning materials are provided. - Working in a beautiful and modern facility (clean and well-kept)

Cons

- Toxic motivation practices by IT management (threats of termination, frequent negative reinforcement, calling out a mistake in a large email group with the intent to embarass the employee rather than addressing it one-on-one, asking other employees their opinion about another employee that is late once what they think about the tardy), - Misleading employees about new opportunities that don't materialize. - Micromanagement practices (reviewing every support incident, reprimanding after a single Teams message sent during a lunch break), - No performance-based raises. - No bonuses (except an $85 gift card annually). - Little-to-no advancement opportunities (layoffs to reduce headcounts were performed in 2023). - Very minimal (almost non-existent) training and sparse knowledge base documentation for new hires. It is mostly sink or swim. - No performance metrics or SLA to determine employee performance. Performance is often measured by emotions and the personal relationship with management.

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