An excellent company wanting to make a real difference - Customer Support Representative Malwarebytes Employee Review

5.0
May 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Objectively there are many pros. For most people more important pros would be free lunch, free snacks, coffee and tea, very good benefits package including health insurance and company paid parking. I'm a new hire, so I may be hyped at the start, but speaking with peers who are there for years, they love their job and they feel like they are making a difference in protecting people. Malware free existence for everyone, the company prioritizes protecting the customer over making money.

Cons

Some may say that the shift is a con, which is 12:30 to 9:00 even though I prefer it. People who don't like to work may find that the environment is a hard working one.

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Malwarebytes Response
7y
Thanks for taking the time to send over this great review. I am so glad you are happy at Malwarebytes and are enjoying our culture, people & benefits. Thanks again for your time and I'm glad you think this is a great place to be! If you have any other feedback you'd like to share please feel free to send me an email.

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5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Very supportive managers and a fun, highly collaborative team. The department fosters an environment where ideas are openly shared and opportunities for improvement are discussed constructively without toxicity. Truly the best company I’ve worked for so far.

Cons

The interview process was somewhat lengthy, and salary discussions were not entirely consistent.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

It was okay before the favoritism and gender pay gaps

Cons

There is a lot of favoritism. When I found out I was making far less than a male coworker in the same role with less years of experience, they did nothing to rectify the situation. Also, the CEO is far too involved in Product and dictates rather than collaborates

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