Last Resort - Customer Service Representative ManhattanLife Employee Review

1.0
Jul 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Alternating early Fridays, off on weekends.

Cons

Very busy, not enough employees to handle the work load. You are not looked at as a person but just a seat filler who constantly needs to answer phones. Everything is timed from the time you clock in to the time you leave. You can not exceed a certain amount of break time, regardless if you have to use the restroom, make a quick phone call, or just over all need a break and fresh air. They will hound you and make a note of you being even 1 minute late because you are not a human being and you are not allowed to ever be late. Working there was like jail almost, except you get to leave at the end of the day. If you desperately need a job then of course go ahead and apply but you will be miserable until you find something else. Everything needs to be changed with this company. I do not recommend.

Explore other reviews about ManhattanLife

5.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The pace is very fast. It was similiar to what I had done at previous jobs.

Cons

Manhattan Life did not give me enough accrued time off to go to all of my doctor appointments. I had cancer and they would not make an exception because I had been employed there less than 1 year.

1
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s easy to get time off. Great bosses. Work is somewhat easy once you know what you are doing.

Cons

Have to log in on set hours. Raises arnt the best.

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