4.0
Apr 18, 2013
Former employee, more than 5 years
Statesville, NC
Recommend
CEO approval
Business Outlook
Pros
The level of support that comes from your fellow workers is like a family business. People want to see you do well and they want to perform the best they can. Customer experience is the key factor now.
Cons
I had to share my knowledge and train others to do my job and after a few months I was dismissed. The mid management is struggling to balance they way things were done before with how corporate wants it done now. Everything is done with some form of metric to measure performance and production. I see that customer service suffered do to the metric based way of doing things.