Pros
Friendly and supportive coworkers.
Good environment if you're looking for a simple part-time retail job.
Opportunities to learn basic customer service and retail operations.
Cons
Leadership presence on the sales floor was barren and inconsistent during busy periods, which increased the workload for frontline employees.
Often felt like operational metrics and sales took priority over employee support and development.
Communication from management regarding scheduling and attendance expectations was often unclear and felt impersonal.
Attendance policies were enforced very strictly, with little flexibility for occasional mistakes.
Limited feedback and transparency from management when workplace issues arose.