CSR - Customer Service Representative Mariner Finance Employee Review

5.0
May 18, 2016
Recommend
CEO approval
Business Outlook

Pros

I have only worked for this company for about a a month, but so far so good. The employee's I work with are very helpful and work VERY well as a TEAM! The Branch Manager is also very hands on and works just as hard. This company pays very well and chances to make bonuses are very good as well.

Cons

The only con so far is that when your branch does NOT meet collection goals you are forced to work on Saturday. I wouldn't mind working on a Saturday IF the entire four hours were OVERTIME. They adjust your schedule so that you only receive two hours of overtime. ( IE. You will leave early or take a longer lunch to comp time)

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Mariner Finance Response
10y
Thank you for your review. Team work is an important piece of Mariner Finance’s culture, and we love to hear that your team works well together! We believe in rewarding those who work hard, which is why we offer our employees a competitive compensation package. We understand your comment regarding select Saturday’s, however it does provide opportunity for your team’s success and to earn the well-deserved rewards in the end. If you have any other questions or comments please email HR.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to work yay

Cons

Nothing wrong with work place

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They will go above and beyond to get you approved for a loan.

Cons

The culture wasn’t the best, you’re also basically a bill collector, at an extreme level. Calling people 3x a day, even calling their job and potential relatives. Training wasn’t actually training, it was an hour a day. You’re at work for 8 hours but training was only 1 hour.

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