*Unreasonable expectations based on employees per branch
*Low pay for work required / money earned
*Little opportunity to advance
*Provided incentives (bonuses), but based on very high expectations/goals and small reimbursement (worked out to about $1 / hr raise, if able to hit target goals)
*Heavy on critique, but little to no productive criticism and not equitable with praise/compensation
*Upper management, at times, displayed incompetence and refused to use reasoned deduction or listen to reason
*The work/life balance is quite unequal -- work takes precedent and management does a very poor job of allocating resources appropriately based on branch activity
*The business focuses on price-gouging consumers who are unable to afford the loans they acquire -- the business has made strides to avoid this, but employees are told to tell customers that rates are "state-set" -- this is misrepresented. Rates are "within state limits", but they are the highest possible within those limits -- i.e., they could be considerably lower.
