Better hope you're part of management - Customer Service Agent Maritz Employee Review

1.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Truthfully, I can not think of a single pro about this company other than it gave me a place to go eight hours of day and make some pittance of money.

Cons

The call centre agents are treated like the scum of the earth. Even though I always scored in the top percentile in my department, it was never enough. I was continuously lied to about becoming a full time Martiz worker (not sure if it's different now, but at the time all call centre workers were hired though a temp agency). I found out that they hadn't actually hired anyone from the temp agency for going on 5 years. They did eventually hire 4 people as full time Martiz employees. This was out of a pool of 1500 or so. The building I worked out of was a remodeled warehouse that wasn't probably insulated, and the vent system spewed out black dust so you had to clean your cubical daily. There was a great cafeteria, but because of distance, no one in my building could use it because there wasn't enough time to go there, eat, and come back.

Explore other reviews about Maritz

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Great Training; Fun encouraging, environment; Interesting and diverse employees

Cons

Only temporary, wish there were more permanent positions

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great to work. They are friendly and helpful when you need them.

Cons

Toxic managers who show favoritism to people they like. They operate in their own bubble and your advancement is pretty much scripted to what they want you to know and do. When their are challenges, some manager will ignore the issue even through they know its problematic. Don't speak up for yourself or you will be labeled. You will also constantly be in fear of your position being eliminated. They have challenges maintaining accounts and will do whatever to keep the numbers up.

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