Stay Away - Customer Success Manager (CSM) Maritz Employee Review

1.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers Great Christmas Light Display

Cons

Low pay well below industry average and long term employees are paid significantly less than new less experienced hires A salaried employee is not truly salary the micromanagement of time is over the top, required to submit timecards and use time off for an hour away during the day Poor processes or a complete lack there of, significant duplicate work with rationale being that's what leadership wants Serious micromanagement and people in leadership roles who have no business in being there Annual layoffs because of poor company performance and general unhappiness of most employees due to terrible company culture

Explore other reviews about Maritz

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Great Training; Fun encouraging, environment; Interesting and diverse employees

Cons

Only temporary, wish there were more permanent positions

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great to work. They are friendly and helpful when you need them.

Cons

Toxic managers who show favoritism to people they like. They operate in their own bubble and your advancement is pretty much scripted to what they want you to know and do. When their are challenges, some manager will ignore the issue even through they know its problematic. Don't speak up for yourself or you will be labeled. You will also constantly be in fear of your position being eliminated. They have challenges maintaining accounts and will do whatever to keep the numbers up.

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