2.0
Aug 31, 2016
Current employee, more than 5 years
Glen Allen, VA
Recommend
CEO approval
Business Outlook
Pros
Great benefits and friendly co workers
Cons
Claim management is out of touch with their staff. Examiners work in multiple systems which creates inefficiency. Overhauling claim system is not a priority. With system limitations, expectations/ objectives are not achievable. We have moved from a claims department where expertise was valued into a department where we feel we are just a number.