it was good until AI took over - (Prefer Not to Say) Marriott International Employee Review

2.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Most managers are good and supportive. Upper management demands high expectations.

Cons

AI has taken over the review of associate calls and emails. Most associated do not realize a computer os reviewing their calls. Upper management is toxic.

Explore other reviews about Marriott International

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company, great team, hours are flexible and the team is great. a lot of room to make money

Cons

strict on their callout policy. sometimes you need coverage and team members aren't willing to cover for you and you are left with dealing with the write ups. Hard to move up unless you are favorited

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with lots of opportunity to explore talent and need combinations that match with your skill set.

Cons

Highly political and extremely slow when it comes to adoption of change. Company leans on temporary employees, supplemental consulting and re-orgs every 6 months or so. It's a volatile environment compared to the relative consistency of the company performance.

See reviews by: Helpful|Rating|Date|All