Marriott offers great benefits and advancement opportunities. - Guest Service Representative Marriott International Employee Review

5.0
Jan 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Marriott offers a wonderful benefits package and advancement opportunities. The clientele is good with loyal Marriott Reward members. Marriott offers stability.

Cons

Downsides of working at Marriott is that there is more accountability working for corporate. The demands are greater than working for a franchise.

Explore other reviews about Marriott International

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and free lunch

Cons

Heavy work load and high touch guests

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria offers good food for a low price. Marriott discounts at other hotels

Cons

The favoritism of employees is backed by corporate. If someone has been working here longer than you, they get to pick and choose what shifts they want. If there is an open shift they also first get to choose whether they want it or not. Lastly if there are cuts, they get to choose if they want to stay or leave before others. The favoritism doesnt stop there. The managers also make them do less sidework, and give them good sections where as new employees are the bottom of the barrel in all aspects. Honestly horrible experience. They dont care about your well being either. Im scheduled opening and closing shifts consecutively which means I get under 4 hours of sleep between shifts. Sleep deprivation is not a joke; do not recommend.

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