Decent job but will always be reminded of why it's ONLY decent - Front Desk Associate Marriott International Employee Review

2.0
Mar 18, 2012
Recommend
CEO approval
Business Outlook

Pros

The starting pay is alright, and you will be reminded that there is good in the world with this job. You learn how to deal with people and discover exactly how far your "limit" is. It helps you learn how to multitask and trains you to work in a fast-paced environment...

Cons

... At the same time, there will always be something or someone who reminds you that working with people is a hassle in itself. It may make you re-think ever working in customer service or with people, in general. Pay doesn't quite match up with the work you're required to do, but it's a job nonetheless. Associates complain endlessly about upper management and how we can't do anything about the way they run the hotel (incompetent).

Explore other reviews about Marriott International

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and free lunch

Cons

Heavy work load and high touch guests

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria offers good food for a low price. Marriott discounts at other hotels

Cons

The favoritism of employees is backed by corporate. If someone has been working here longer than you, they get to pick and choose what shifts they want. If there is an open shift they also first get to choose whether they want it or not. Lastly if there are cuts, they get to choose if they want to stay or leave before others. The favoritism doesnt stop there. The managers also make them do less sidework, and give them good sections where as new employees are the bottom of the barrel in all aspects. Honestly horrible experience. They dont care about your well being either. Im scheduled opening and closing shifts consecutively which means I get under 4 hours of sleep between shifts. Sleep deprivation is not a joke; do not recommend.

See reviews by: Helpful|Rating|Date|All