what?? - Reservations Coordinator/ Front Desk Agent Marriott International Employee Review

4.0
Jun 18, 2008
Recommend
CEO approval
Business Outlook

Pros

benefits, discounts needed at other cities during vacation. there are many great connections around the other states that are truly friendly and once they know that you are part of this great company, you are then treated like you belong in a secret society. While I've been to some other locations where the service can use much needed training, even for the management level position. They seem to not want to be there. Their level of curteous isn't a 10 but not even in the average level in my opionion. All I received was "thank you for choosing ____ and enjoy your stay". There wasn't any eye contact you know, how could this be?

Cons

weekends, holidays are a must

Explore other reviews about Marriott International

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and free lunch

Cons

Heavy work load and high touch guests

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria offers good food for a low price. Marriott discounts at other hotels

Cons

The favoritism of employees is backed by corporate. If someone has been working here longer than you, they get to pick and choose what shifts they want. If there is an open shift they also first get to choose whether they want it or not. Lastly if there are cuts, they get to choose if they want to stay or leave before others. The favoritism doesnt stop there. The managers also make them do less sidework, and give them good sections where as new employees are the bottom of the barrel in all aspects. Honestly horrible experience. They dont care about your well being either. Im scheduled opening and closing shifts consecutively which means I get under 4 hours of sleep between shifts. Sleep deprivation is not a joke; do not recommend.

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