Great coworkers but racially biased leadership and low pay - Claims Adjuster Marriott International Employee Review

3.0
Jan 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I cannot say enough great things about the majority of the coworkers that I worked with. Many were so supportive and understood the toll of the job. Parties were thrown to celebrate anniversaries and retirements.

Cons

People were constantly crying in the bathroom. The salary is quite minimum given the workload with very few opportunities to move up. There were several instances of racial bias and it's clear given all of the leadership team is white. When given opportunities to interview for a promotion, they will give you a small critical reason why you did not get it after years of only positive year end reviews with no real feedback. They end up giving the position to a less qualified white person. When reporting someone making a racist comment to me and laughing, they asked what they wanted me to do about it. Clearly not allies to people of color.

Explore other reviews about Marriott International

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. You can see the company makes a real effort to take care of their employees.

Cons

The expectations of hours worked are very high. 50 hours a week is the minimum, the reality is you will be at the property a lot longer each day.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria offers good food for a low price. Marriott discounts at other hotels

Cons

The favoritism of employees is backed by corporate. If someone has been working here longer than you, they get to pick and choose what shifts they want. If there is an open shift they also first get to choose whether they want it or not. Lastly if there are cuts, they get to choose if they want to stay or leave before others. The favoritism doesnt stop there. The managers also make them do less sidework, and give them good sections where as new employees are the bottom of the barrel in all aspects. Honestly horrible experience. They dont care about your well being either. Im scheduled opening and closing shifts consecutively which means I get under 4 hours of sleep between shifts. Sleep deprivation is not a joke; do not recommend.

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