Better than some - Reservations Agent Marriott International Employee Review

2.0
Aug 23, 2008
Recommend
CEO approval
Business Outlook

Pros

They are very flexible with your need for time off. Their attendance policy is very useful, once you learn how to work with the rules. The benefits are awesome, expensive, but awesome.

Cons

There is very little opportunity for promotion. You are stuck on the floor, unless you are a mindless and uneducated worker bee. There was also very little communication from upper management. The employees come in three categories, those that are there for a short time, uneducated people who are there because they can't get anything better, and college students. If you are a college student, don't expect a promotion. Also, very few people actually get to the hotel they want, if they get to a hotel at all. If you want to be at a hotel, you are better off to start there. Once you get to a certain pay you will not likely to get them to pay that at a hotel.

Explore other reviews about Marriott International

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Team focus on customer care.

Cons

Not a ton of flexibility in the schedule but with advanced noticed things work out well.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Free meal, great management team that genuinely cares about the employes.

Cons

Employee parking is a daily struggle with no real solution in sight. Traffic in/off the island is just as bad. Co-workers are hit/miss. Some care and truly want to do their part, others just there for a temporary paycheck. A lot of turnover with new faces weekly.

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