Flexible, yet inconsistant. - Guest Services Marriott International Employee Review

2.0
Jan 26, 2011
Recommend
CEO approval
Business Outlook

Pros

You get a great associate room rate, the enviornment is friendly, not so uptight.

Cons

Poor managment, inconsistancies with work requirements, lack of communication amongst ALL staff, minimal benefits after 1 year. Time accrued at other franchise marriotts is not counted, you start from zero.

Explore other reviews about Marriott International

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company, great team, hours are flexible and the team is great. a lot of room to make money

Cons

strict on their callout policy. sometimes you need coverage and team members aren't willing to cover for you and you are left with dealing with the write ups. Hard to move up unless you are favorited

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with lots of opportunity to explore talent and need combinations that match with your skill set.

Cons

Highly political and extremely slow when it comes to adoption of change. Company leans on temporary employees, supplemental consulting and re-orgs every 6 months or so. It's a volatile environment compared to the relative consistency of the company performance.

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