A great place to work if you can handle the stress of irritating guests and making your goals. - Reservation Agent Marriott International Employee Review

5.0
Mar 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Challenging work environment with high goals. Going to hotels at a discount or for free. Great healthcare rates. 401k and profit sharing. Great coworkers and managers.

Cons

Fierce competition between coworkers causes some jealousy. Dozens of people going for one management position every six months. Attendance policy is so lax that it is a joke. The training department is severly lacking and there is very little recurring training. It is difficult to take the job seriously because we see very little of the income that we generate.

Explore other reviews about Marriott International

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company, great team, hours are flexible and the team is great. a lot of room to make money

Cons

strict on their callout policy. sometimes you need coverage and team members aren't willing to cover for you and you are left with dealing with the write ups. Hard to move up unless you are favorited

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria offers good food for a low price. Marriott discounts at other hotels

Cons

The favoritism of employees is backed by corporate. If someone has been working here longer than you, they get to pick and choose what shifts they want. If there is an open shift they also first get to choose whether they want it or not. Lastly if there are cuts, they get to choose if they want to stay or leave before others. The favoritism doesnt stop there. The managers also make them do less sidework, and give them good sections where as new employees are the bottom of the barrel in all aspects. Honestly horrible experience. They dont care about your well being either. Im scheduled opening and closing shifts consecutively which means I get under 4 hours of sleep between shifts. Sleep deprivation is not a joke; do not recommend.

See reviews by: Helpful|Rating|Date|All