Not what it used to be - Customer Development Manager Mars Employee Review

2.0
Oct 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Very flexible, supportive colleagues, accessibility to training, dogs in the office!

Cons

Loyal staff are overlooked, especially once you hit a certain age. Huge amounts of red tape and internal process to go through. As a result you get little time to focus on your customer and no longer have any autonomy. Mars used to have a great culture but unfortunately this has been lost when bringing in lots of external recruits.

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Mars Response
4y
Thank you for taking the time to write a review to share your experience with us and provide such constructive feedback. Yours is clearly not the experience we aim to offer our Associates, and we're incredibly sorry to hear that during your time at Mars you did not receive the right level of support. We deeply care for our Associates' wellbeing and development, and are dedicated to always improving, so we would really appreciate the opportunity to discuss this further with you. Please reach out to the Mars Ombudsmen team at ombudsman@effem.com. They are an independent, confidential, informal and neutral resource available to all Associates. We look forward to hearing from you.

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