Stable, friendly, but not many opportunities to grow - Service Operations Expert Marsh Employee Review

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

Great people including great management at lower levels that really care for their people. Lots of autonomy to do your job with support when you need it.

Senior management and Human Resources awful and out of touch with workers. Broken compensation system with no transparency that openly discriminates against older long-term employees. Low merit increase which mean no raise many years and know cola so older employees working for less in inflation adjusted dollars every year while new hires are paid competitive market rates.