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      Mary Kay

      Engaged Employer

      Mary Kay reviews

      stressfull, toxic environment - Customer Service Representative Mary Kay Employee Review

      2.0
      Mar 29, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, easy time off requests and accessibility to products

      Cons

      toxic environment, managers they are never that to support you but if you do something wrong the reprimand you even tho you asked for helped when you didn't know the answer

      Explore other reviews about Mary Kay

      5.0
      Mar 25, 2026
      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best work place culture I have ever seen!

      Cons

      I have no major cons.

      3.0
      Feb 17, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful coworkers, amenities at the Mary Kay Building, and overall a mostly pleasant place to work from a day to day perspective.

      Cons

      Senior management seems totally lost. Strategy is ever shifting, and seems based more on whatever management's current flight of fancy happens to be. Little to nothing has been done to address the very real long-term issues related to the business. There's a reluctance to meaningfully change or address systemic issues leading to an existential risk to the business. It's so bad, the former CEO is suing the current CEO for mismanaging the company. They are father and son. It's that bad.

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