Great company, I screwed it up though - Home Security Installation Technician MasTec Employee Review

5.0
Dec 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Paid training in Atlanta, and it was amazing where I learned a ton and got certifications for free that'd otherwise cost me a lot of money. Most of the reviews are way off. It's either lazy people or people whom don't understand how to use piece pay. I could rave nonstop, it was amazing to go to Atlanta, it was amazing to make so much (per diem and base pay), and our instructor was phenomenal. Loved the entire experience, unfortunately there was a mistake that was 100% my fault that cost me this job. I talked to my coworkers a lot, and one has a friend that's been doing this for 3yrs. He averages over 30 an hour, which in my opinion was shooting for the stars, but in Oklahoma it was easy to average around 22-25 an hour. Keep in mind even if you suck and take forever on each job, you still will make your minimum base pay, which I may add, is great in itself. Lots of certifications! This could be a con for some of you, but these certs are how I was able to get back into the security instalation field immediately afterwards. Very thankful.

Cons

The program used, DLITE and OPUS are awful. This on AT&T and they are apparently about to revamp it, but as of now it crashes all the time which means you start over essentially. Really a time killer, but develop a system and it isn't too hard to put the same information again. Wish the training hadn't been done in 2 weeks (3 week course, Thanksgiving is why it was 2 weeks) and timezone switch was taken into account more. It is what it is though, very minor complaint to be honest.

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5.0
Jul 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly environment and great people

Cons

Not many cons about it

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing at all. It's all listed in the cons.

Cons

We were sold off to them from Optimum. Quickly trying to become the worst company in America to work for. They took away our vacation. Our sick time. Our personal time. They took away holidays. Now they are saying that working a holiday is mandatory unless you asked it off 2 weeks before it (they gave notice of that less than a week before it). They monitor wherever you are, doing whatever, soon as that truck moves. You aren't allowed to backup. If you call in two times in a 90 day period, you're in trouble. If it gets to 8 times (the last call in continues it on) you're fired. They overwork you because they are "behind" and you're just expected to work later. We're expected to do more and for less. They even denied our merit raises saying they didn't believe in them. They don't care about your family and wanting to see them. To be able to spend time outside of work. DO NOT WORK FOR THIS COMPANY IF YOU CAN HELP IT!

3
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