Flexible and Challenging - E-Commerce Customer Service Masco Employee Review

- Organization cares about people - Great benefits - Solid internal communication across leadership to employee base- knowledge and functional alignment of strategic priorities - Opportunities to work with many talented individuals including at business units - Collaborative & inclusive group, focused on continuous improvement

Working in a decentralized/center-led environment can sometimes be challenging due to the added complexity. However, there is a well-established approach and culture that allows you to navigate effectively.

Great teams, coworkers, some flexibility although that seems to be changing.

Health insurance is fair at best, decent salaries, upper management says the right things, but doesn’t necessarily follow through. Leadership tends to look the same (male, older, old school).