The C level team is F grade talent - Business Execution Lead MassMutual Employee Review

1.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

There are a lot of kind, helpful, intelligent, and hard working people across the company. Unfortunately, none of those folks are part of the executive leadership team, and simply prisoners of that groups incompetent process.

Cons

The CEO who openly stated in a town hall that he’s “not a culture person”. The CTO, who has their handler advise people that direct eye contact makes them uncomfortable and should be avoided - never mind that he has zero concept of how the industry actually operates. A COO who has literally done nothing but make under qualified nepotism hires and empowered “yes” people because his fragile ego can’t handle differing opinions. Pair that with the toxic culture of fear that’s been created over the last few years, incompetent decision making that results in hemorrhaging of money/talent, and CYOA reports at the drop of a hat, and you have an opportunity to set your professional trajectory back 5-10 years.

Explore other reviews about MassMutual

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance; people easy to work with

Cons

multiple layers and complex RACIs

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

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