Working for Mass Mutual has been a pleasant experience - Registered Representative MassMutual Employee Review

4.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Good salary, decent training, a very inclusive company with solid principles. This is a place where you can actually get an old fashioned pension. Average time off benefits.

Cons

The incentive structure at the calls centers are almost non existing. Their technology is not top notch and heavily rely in outdated and acquired technology from previous acquisitions.

Explore other reviews about MassMutual

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

4
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