Great Place to Launch Your Career - Client Service Specialist MassMutual Employee Review

4.0
Mar 19, 2017
Recommend
CEO approval
Business Outlook

Pros

You will not meet a more supportive group of people in leadership roles. They will bend over backwards for you, as long as you do your job, and you do it well; or at the very least they want to see that you're trying.

Cons

Entry-level starting wage does not keep up with industry standards (at least not here in Phoenix).

Explore other reviews about MassMutual

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

4
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