Solid insurance products, sales tactics need improvement - Remote Support Tech MassMutual Employee Review

3.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Technology, software, advisor support seemed to be above average. Whole Life product is the company's bread and butter.

Cons

Lacks ability to provide clients with "holistic advice" . Recent acquisition of MetLife Group continues to be challenging. Still operates under traditional "life agent" model. Not many advisor teaming opportunities either. Depends what you are looking for as a financial services professional.

Explore other reviews about MassMutual

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

4
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