Great Opportunity. Very Little Support - Financial Sales Representative MassMutual Employee Review

4.0
Apr 3, 2018
Recommend
CEO approval
Business Outlook

Pros

MassMutual has set themselves up for success into the future. By purchasing companies like Oppenheimer and having strong investments they are set to be one of the top life insurance companies in the world. They offers fantastic products specifically their life and disability products. They are not captive and allow you to sell other companies. Create your own schedule. Offer great training and conferences to succeed. Strong name. Great opportunity to create your own business. They listen to their agents needs and try to solve them.

Cons

All commission can be very stressful. I had to find my own prospects with very little help from my agency. Very little support from my agency, truly running your own business. Charged for rent, printing fees and more. MassMutual's technology has gotten better over the years but still not up to par with other insurance companies. Underwriting is very strict. The hardest part of this industry is finding clients and I wish they focused more on this piece. Overall MassMutual is a great company but you have to make sure you are with a good agency that sets you up to succeed. Also that will teach you how to prospect and get leads.

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5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership and amazing benefits

Cons

The systems in my department were outdated

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

4
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