Tougher than you think. - Life Insurance Sales MassMutual Employee Review

2.0
Jul 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The administrative staff is truly a great group. LeeAnn especially stands out is somebody who cares about her work in the people she works with. There is lots of training available and most senior reps are willing to help you if you show initiative or if you stick around for a while. They do celebrate birthdays and have a free lunch once a month which was nice. You can win trips as well as agency trips if you perform well, but I never got there.

Cons

However, on the sales side, you can make money but it helps to be well-connected or very bold and bring up what you do with everyone. A lot of your success also depends on the manager you have; they all have different styles and approaches . Surprisingly, most managers did not do weekly meetings or any scheduled team updates. Be sure to have quite a bit of money saved up as it can be a while before you make enough to live on for many people. They have to recruit heavily because there is a 90% failure rate. They also make some very odd decisions too. They have open table space with zero privacy… I mean you literally have a phone on the table with your name above it, no walls and about 2 feet of space. Most reps end up talking in the hallway or conference rooms to get some privacy. The new guy would be well advised to connect with a seasoned guy and do joint work. They also really, really push the best place to work awards and want us to vote. It is voluntary, but there’s a bit of pressure to complete it which I was felt was a little disingenuous.

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5.0
Jun 3, 2026
Recommend
CEO approval
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Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
May 27, 2026
Recommend
CEO approval
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Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

3
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