Solid History in the Industry - Operational Support Specialist MassMutual Employee Review

4.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay, decent benefits, good PTO/vacation allowances. Opportunity for advancement if you are lucky enough to end up in the right department and within the right group of people.

Cons

Somewhat cut-throat atmosphere regarding advancement. Even if you are not actively looking to move up the ladder, others can perceive you as competition and you will be treated accordingly. Not everyone - but enough people had that demeanor that it placed a dark cloud over the experience. I suppose if you have a thicker skin, it would be more acceptable.

Explore other reviews about MassMutual

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

4
See reviews by: Helpful|Rating|Date|All