Know your value and options before starting here - Account Manager MassMutual Employee Review

2.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Employee Appreciation Day was nice. They brought in several food trucks and all the food was free.

Cons

Much of the technology is antiquated and management is adverse to change. I was part of the retirement services sell off to Empower and we were all lied to by the CEO and senior management. Roger Crandall is not a very effective leader and does not communicate clearly. Many of the employee meetings there are answers that he clearly was going to get, yet he was never prepared. Also, I would not consider the pension as a plus. You have to be employed at least 3 years there in order to get anything. There’s also a 3 year vesting schedule on the company match. I lost my pension and 20% of my company match due to the acquisition and the company would not round up my vesting. For my position and many others in retirement services were much lower than the industry average. The company uses pension as a way to adjust for salary.

Explore other reviews about MassMutual

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

3
See reviews by: Helpful|Rating|Date|All