3.0
Apr 19, 2023
Former employee
Springfield, MA
Recommend
CEO approval
Business Outlook
Pros
Good benefits, salary and bonuses clear and consistent with industry
Cons
No feeling of job security. Constant conversations about outsourcing and layoffs
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Users say... "Benefits and holiday/vacation time were great" "Great people and tasks were not very demanding." "Culture is great and flexibility for work life balance" "Work life balance is good" "Training was good not great"
Users say... "There is no salary so if you have a a difficult month getting business you have absolutely no income" "No base pay commission only commission rates are lower with MassMutual than some other companies." "Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite." "Upper management is completely disconnected and either is unaware or doesn't care what front line employees or managers think." "Too much favoritism"