Meh - Anonymous employee MassMutual Employee Review

2.0
Apr 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent product line to help clients with who need very conservative options

Cons

They have outsourced multiple departments to third parties for servicing accounts. It is NOT going well for the consumer or the field reps. The company has lost its purpose of HELPING their client base and are focused on money.

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5.0
Feb 6, 2026
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Pros

work life balance; people easy to work with

Cons

multiple layers and complex RACIs

2.0
May 27, 2026
Recommend
CEO approval
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Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

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