Pros
MGH offers good pay and benefits, and opportunities for growth. For secretarial positons, it was surprisingly easy to get hired with little screening. (There was no skill testing unlike other hospitals.)
Cons
I can only speak for the Pathology Dept secretarial pool which is known for its high-turnover rate. The setting is a closed-in space of 6 transcriptionists. There was a lot of backstabbing and what I call "front-stabbing" - open hostility and a personal fued between four of the secretaries - a total lack of professionalism and respect. There was no disciplinary action of any kind. There was talk of "change" but nothing happened. One particular worker was known as the troublemaker, but no matter how many complaints, nothing was done because she was the supervisor's favorite, which fueled a lot of resentment. The atomsphere was so toxic that HR was brought in but still nothing changed. Everyone eventually left. MANAGEMENT IS NONEXISTENT.