No benefits, almost every client dissatisfied with ME subscription - Esthetician Massage Envy Employee Review

2.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

They will hire with no experience and many people not fluent in English at all in Henderson NV and Las Vegas clinics so this might be a pro for some people.

Cons

They will pay minimal hourly wages, they will press and push on you to sell overpriced products and you get nothing from the sales unless you made $1500+. No career advancement, no pay increase for many years I have been there, never been late, never called out. Sad to hear how every second client dissatisfied with Massage Envy practices regarding subscription and often double charges for services specifically in Anthem Henderson NV location, estheticians are not communicating with clients and charging them 2 credits instead of 1 which looks good on newsletter and sales every month but very shady from the client perspective. Constant change of general management, corporate pressing. Your fellow estheticians will be dirty and you will clean behind them be you share the room and some “professionals” do not change even sheets between clients. I have noticed a lot of disgusting things and behaviors lately, including smells from coworkers.

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Massage Envy Response
3mo
As a whole, we believe franchisees aim to deliver a positive experience to their employees. We recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.

Explore other reviews about Massage Envy

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

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