Avoid - Massage Therapist Massage Envy Employee Review

1.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Massage therapists don't have to do Laundry

Cons

In my experience, the workplace culture here felt cutthroat and, at times, subtly hostile. As a male massage therapist, I experienced what felt like discrimination and a persistent sense of distrust toward male staff. There seemed to be underlying gender tensions that made it difficult to feel respected or fully included. While the owner promotes a “no drama” policy, it often felt like this translated into suppressing legitimate concerns rather than addressing them openly. Conflict and grievances did not feel safe to bring forward, which contributed to an unhealthy environment. Ultimately, working here was a deeply stressful and, at times, traumatizing experience for me. I would encourage prospective employees — especially male therapists — to carefully consider whether this environment aligns with their needs before accepting a position.

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Massage Envy Response
3mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

Explore other reviews about Massage Envy

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co workers Good pay

Cons

Rude customers Demanding sales quotas

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

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