Great College Job - Front Desk Associate Massage Envy Employee Review

4.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked the casual environment and the close-knit facility I worked in. The sales incentives differ depending on who owns your location, but they are clear and manageable. Holiday season is a great time to work extra hours and sell those gift cards!!! At the two franchises I worked at, there were lots of opportunities to move up to management or get into the massage pathway program.

Cons

It is definitely a sales job more than a customer service role, so be prepared for that. Every location is run a little different and the therapists can make or break the job. Overall I'd say its a great start for people that want to try out a front desk role and college students because of the hours available to work.

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

Explore other reviews about Massage Envy

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co workers Good pay

Cons

Rude customers Demanding sales quotas

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

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