Not enough pay for purely a sales job - Sales Associate Massage Envy Employee Review

2.0
Jul 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Receive commission on sales, you are in control of how much money you make, get free massage once a week, training makes it very simple for you to do your job

Cons

no schedule flexibility because they don't have enough people working, rude and incompetent management that is very confrontational, have to deal with angry clients due to frustrating policies, pressure to awkwardly make customers buy a membership once they get out of their massage, questionable policies, most massage therapists do not have enough experience,

Explore other reviews about Massage Envy

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

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