Okay for maybe first time job seekers - Junior Assistant Clinic Administrator Massage Envy Employee Review

3.0
Aug 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Massage Envy is open every day of the week from 8am to 10pm -- this gives employees an opportunity to work flexible hours. Customer Service interaction Sales experience

Cons

HIGH PRESSURED sales (you are mainly there for one thing and one thing only -- SALES), Depending on the particular franchise owner most don't seem to really care for the actual well-being of their clients -- the care more for the $$ amount and # of clients they have locked into to their hard to understand, manipulative contract. Most sales jobs say a minimum of two objectives in sales pitching -- however, the massage envy I worked at made it a mandatory 3! If you didn't give 3, you lost the privileged to sell. Most clients leave angry and annoyed after their massage -- not because of their massage but because of the chaotic sales pitch after their massage.

Explore other reviews about Massage Envy

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

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