OK place to work, if you pick the right one I guess.... - LMT Massage Envy Employee Review

2.0
Dec 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Very high quality equipment (motorized tables that are heated, good sheets and blankets) Easy to gain regulars Most of my tips were around $20 for a 50 min massage Computer in the break room that lets you know when you client has arrived and lays out your schedule. Loved my clients!

Cons

The owners of the one where I worked knew nothing about massage, they were rude and they pushed me to massage clients that made me uncomfortable. No one was ever promoted in the year I worked for them. Bad pay, only paid $15 per massage or if you don't book enough you only make $7.25 and I didn't go to school for massage to make minim wage! They offer NO benefits. The receptionist is pretty much your boss. I was yelled at for over 20 Min's by the owners wife because the tag on my sheet was on the wrong side and another time I was yelled at in front of clients because I walked into the building on my cell phone (I was an hour early) and I was never told that I wasn't allowed to be on my cell before I started my shift. But I will say, all Massage Envy's have different owners for the most part and most if not all of the issues I have are due to the owners of the ME, in Hillard Ohio

Explore other reviews about Massage Envy

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

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