A Very Bad Place to Work - Licensed Massage Therapist Massage Envy Employee Review

1.0
Aug 2, 2009
Recommend
CEO approval
Business Outlook

Pros

They hire newly licensed therapists just out of school. Mostly clean work environment. They supply sheets, towels, lubricant.

Cons

Very, very low pay way below industry standards. No sick time, vacation time, retirement, decent health benefits. Required to be at meetings on our days off. Requested to sell memberships but not given commission. No compensation for repeat clients.

Explore other reviews about Massage Envy

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co workers Good pay

Cons

Rude customers Demanding sales quotas

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

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