Massage Envy has potential - Licensed Massage Therapist Massage Envy Employee Review

3.0
Nov 17, 2009
Recommend
CEO approval
Business Outlook

Pros

A place to work with a lot of therapists. Sharing feedback helps eveyone do better. Clean atmosphere. All supplies provided. 1 free massage a month. Some personal days offered, but sometimes confusing on the rules. Internet access in the breakroom. Bonus for referring a therpist to work there.

Cons

Used to be flexible, but now you can't get a day off unless you have a replacement. Even if it's for the doctor! Pay could be better. ey don't do therapist reviews so don't expect a raise.You don't get money unless you ask for it. The management is unprofessional and downright rude to their therapists. There is no positive feedback. You will hear about it when you don't help them get a sale. That's all the otherside of Massage Envy cares about. Numbers. They've promised a paid vacation for years and no employee has had this fulfilled.

Explore other reviews about Massage Envy

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co workers Good pay

Cons

Rude customers Demanding sales quotas

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

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