Mc Ssage Envy the worst the industry has to offer. - Massage Therapist Massage Envy Employee Review

1.0
Dec 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Currently they are one of the few massage businesses that are hiring. Some flexibility with your schedule. Some Clients do tip decently which helps to offset low pay.

Cons

Very low pay for the level of work performed. Front desk staff is constantly pushing for high volume of Clients per shift even on Therapists who made it clear from the day they were hired that they can only work on so many per shift. Front desk staff NEVER listens to Therapists in regards to contraindications even though Therapists are the ones who are trained to make those calls. Therapists are forced to work on Clients who are clearly sick or are otherwise not eligible for massage at that time. Therapists who themselves are sick or injured are forced to come in and work on Clients even with the risk of making the Client sick or injuring themselves further. Massage Envy needs to get over pushing the concept of assembly line massage and start thinking along the lines of being a wellness center.

Explore other reviews about Massage Envy

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co workers Good pay

Cons

Rude customers Demanding sales quotas

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

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