It's a job. - Licensed Massage Therapist Massage Envy Employee Review

2.0
Dec 22, 2010
Recommend
CEO approval
Business Outlook

Pros

They hire everyone, even those of us just out school. Most of the therapists are team players and help each other out. No back biting. They keep us pretty busy. I have great clients.

Cons

There is no making your own schedule. I was told by my senior manager that I would be on nights (3pm-10pm) for the first month or so and when school started back up in the fall I would be moved to some days. That was 6 months ago... I don't ever get to eat dinner with my family, and since family is first I may have to say good bye to Massage Envy. Management should not promise therapists something and then not come through.

Explore other reviews about Massage Envy

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

avatar
Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good chance to build office skills to enter higher role. work here if you are tired of working in food service and want to build computer skills for office work.

Cons

pay is dirt, VC firm that owns half the company is constantly making things worse, and the membership policy is incredibly expensive predatory, and hard to quit. be ready to spend 8 hours a day telling people that are financially struggling that they cannot cancel their membership. when therapists call out for the day you pretty much have to start your day out calling all of their appointments and telling people first thing in the morning that the appointment they've had to wait weeks for is gone and their chronic pain needs to continue for even longer as you re-schedule them out weeks in advance.

See reviews by: Helpful|Rating|Date|All