The worst thing to happen to the public school system in Philadelphia. - Instructor Mastery Schools Employee Review

1.0
Feb 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Teachers and staff (below HR and admin) seem to really care about kids and their futures

Cons

Pay is okay at first but pay raises (especially good ones) are minimal. According to senior staffers, it is not uncommon to go years without getting a raise. Personal lives are against company policy. 3.0 is the most haphazard, half-cocked implementation of new systems I have ever seen in any organization. Scott Gordon doesn't know the meaning of restorative justice. Mastery Charter was being shut out of public schools after parents rose up in opposition to corporations running our poorest schools. So, to better market the business, Scott Gordon picked a word off a list that sounded the most buzzwordy and force fed it to all his employees. Now the employees and the kids suffer.

Explore other reviews about Mastery Schools

5.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mastery is a great place to work. There hasn't been an adult I've encountered who didn't believe in the mission and wasn't wholeheartedly committed to doing right and well by students and their families. The Mastery team believes in working for ALL students and not leaving any student behind. The team is committed to its values, and I'm excited to be part of such an incredible group of mission-aligned people.

Cons

The evaluation system and process for the NST staff are antiquated and not relevant to the people doing the work. It is time for a change.

5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I have worked in several districts, and this has been my favorite so far under the current administration. I feel supported, and more importantly, I feel that teacher feedback is actually heard. Leadership regularly asks for input and you can see real efforts to improve based on what staff say. They model many of the same expectations they set for teachers. The job is demanding, but the support makes the workload manageable. I never feel like I am handling challenges alone. There is also a genuine effort to bring some joy and humor into the school day, which matters more than people realize during a busy year. The staff culture is another strength — colleagues are collaborative, approachable, and easy to get along with.

Cons

At times there can be a disconnect between building-level needs and expectations from central administration. Communication is improving, but sometimes you have to ask questions in order to fully understand procedures, and information is not always located in one clear place. That said, I have seen noticeable improvement over the years, and leadership does appear to be working toward better clarity and consistency.

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Mastery Schools Response
2mo
Thank you for sharing your experience. We truly appreciate the perspective you provided and are glad to hear that you feel supported by our leadership team and colleagues. We're especially grateful to hear that you feel teacher feedback is heard and reflected in ongoing improvements. Creating a collaborative environment where staff feel supported and valued is important to us, particularly given the demanding nature of the work. We also appreciate your honest feedback regarding communication and access to information across teams. We recognize the importance of clear, consistent communication between NST & schools and are continuously working to streamline processes and improve accessibility for staff. We welcome the opportunity to discuss your experience further, please feel free to reach out to us at recruitment@masterycharter.org.
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